Senior Software Engineer (Acting Staff)

ZillowZillow

Frank Chan
Jimenez

I build platforms that connect people, systems that think, and tools that developers actually want to use.

GitHub/LinkedIn/[email protected]Resume
Frank Chan Jimenez

About

I'm a Senior Software Engineer (Acting Staff) at Zillow where I architect the Connections & Communications Platform - the system that connects millions of home buyers to real estate professionals across Zillow, Trulia, StreetEasy, and HotPads.

I also lead Symphony, our full agentic SDLC initiative, and built an internal AI Hub with an AI Marketplace, MCP Gateway, and personalization engine. I created AI Catalyst and AI Champions to drive org-wide AI adoption across Zillow Group. Before Zillow, I built platform infrastructure at Illuminate Education and did physics research at Carnegie Mellon.

Outside of work, I'm deep in the agent stack - cataloging the design patterns that make LLM-powered systems actually work in production, building memory engines for AI, and shipping developer tools in Go and JavaScript. Less vibes, more blueprints.

GolangPythonJavaTypeScriptGraphQLgRPCKubernetesAWSDatabricksKafkaLangGraphMCP

Projects

OpenAgent

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Agentic Design Pattern Catalog

30+ framework-agnostic, production-tested patterns for building autonomous AI systems.

PatternsAIArchitecture

OpenMem

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Memory Engine for AI Agents

Deterministic retrieval via BM25, spreading activation, and competition scoring. Ships as a Claude Code plugin.

PythonSQLiteMCP

drift

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Database Migration Tool

Everything Flyway paywalls is free. Undo, dry-run, cherry-pick, drift detection, schema diff, linting.

GoPostgreSQLHomebrew

uncanny

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AI Text Detector

Detect AI-generated text from your terminal. Sentence-level scoring, multiple detection strategies, zero API calls. Runs locally.

PythonCLIHomebrew

mdcat

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Terminal Markdown Pager

Full-colour rendering, syntax highlighting, incremental search, mouse support, and .docx export.

JavaScriptCLInpm

Experience

Full resume
Zillow

Zillow

2020 - Present

Senior Software Engineer (Acting Staff Engineer)

Connections & Communications Platform · Agentic Platform

  • Architected agentic orchestration platform powering AI workflows across 30+ teams
  • Designed multi-channel communications platform processing 1B+ messages/year across 4 subsidiaries
  • Leading Symphony, a full agentic SDLC for end-to-end AI-assisted development
  • Built internal AI Hub with AI Marketplace, MCP Gateway, and engineer personalization engine
  • Created AI Catalyst and AI Champions to drive org-wide AI adoption across Zillow Group
  • Defined platform standards, CI/CD pipelines, and observability adopted by 200+ engineers
Illuminate Education

Illuminate Education

2018 - 2020

Software Engineer, Platforms & Architecture

  • Architected platform services at 6,000+ req/sec peak, serving 2,000 districts and 15M+ students
  • Shipped CI/CD pipeline and developer tooling adopted by 200+ engineers
  • Built automated multi-tenant provisioning, reducing onboarding from days to minutes
Carnegie Mellon University

Carnegie Mellon University

2015 - 2016

Physics Data Researcher

  • Designed instrumentation for Q-Band E.P.R. Machine used to observe molecular compounds
  • Developed Python computational models for Helmholtz Coil phenomena, adopted by researchers at two universities

Education

M.S. Software Engineering - Cal State Fullerton
2018
B.S. Physics - Allegheny College
2016